Joe Walsh Tours recognises that there is a need to ensure the safety of the customers who travel with us on our tours and pilgrimages. Hence, the introduction of our Safety Management System.

Our Safety Management System is concerned with practical measures for raising the standard of customer safety and is about the consolidation and formalisation of the investment already made by us in relation to safety issues. Most importantly, it is about raising the profile of safety with suppliers so that risks can be minimised. Travelling with Joe Walsh Tours, you will benefit from our personal attention and professional service throughout and we look forward to welcoming you on one of our tours.

We are dedicated to providing safety information to customers before and after the purchase of one of our tours. A major factor with safety management is ensuring that all parties have safety high on their agenda.

Our Safety Management System impacts upon everything that we do for those on our tours in order to reduce the risk of injury or illness whilst travelling with us. The system is an investment, which will, over a period of time, ensure that we raise the standard of safety for our customers and subsequently the quality of our programmes, whilst mitigating any potential claim or compensation. 

“The health and safety of our groups is extremely important to us. We recognise our legal and moral responsibilities in respect of this. We also recognise that many of the broad range of services we offer are delivered by third party suppliers operating in different legal jurisdictions, of which the regulations and safety standards are also diverse. It is clearly our responsibility to contract with reputable suppliers and to take steps to provide services, which meet a reasonable standard of safety having regard to each countries legal norm.

We will ensure that reasonable and appropriate resources, both financial and humane, will be provided together with training and information so that everyone can fulfil their responsibilities with regard to our stated Safety Management System.

As a business, we will advise suppliers about health and safety good practice standards, check them against this and then we will work together with them to maintain and improve standards where necessary. We shall also make our groups aware of their responsibilities in terms of their own safety whilst on tour or a pilgrimage with us via a strategy of appropriate information provision and briefings.

We have implemented procedures, which will enable us to monitor and improve our safety performance, ensure action is taken where necessary with suppliers and review and revise these policies and procedures on a regular basis.

In summary, the health, safety and wellbeing of all our groups whilst they are participating in one of our pilgrim tours, is of paramount importance and we will endeavour to take all reasonable and practicable steps to ensure a safe, secure and healthy environment for them”

David Walsh, CEO